Frequently Asked Questions (FAQ)

Welcome to the Native Ethos FAQ page. Here you will find answers to the most common questions about our products, policies, and more. If you don't find the answer you're looking for, please feel free to contact us.

General Questions

What is Native Ethos?

Native Ethos is a wellness brand dedicated to providing natural and effective products for body, mind, & spirit. Our mission is to harness the power of nature to enhance your overall well-being & help you carve your character into time.

Where are Native Ethos products made?

Our products are made in the USA, using the highest quality ingredients sourced from local trusted suppliers.


What ingredients do you use in your products?

We use only natural, high-quality ingredients in all of our products. For a full list of ingredients for each product, please refer to the product pages on our website.

Are your products cruelty-free?

Yes, all Native Ethos products are cruelty-free and have not been tested on animals.

Are your products suitable for sensitive skin?

Many of our products are formulated to be gentle and suitable for sensitive skin. However, we recommend performing a patch test before using any new product to ensure it is right for your skin type.

Ordering & Shipping

How do I place an order?

You can place an order directly on our website by selecting the products you wish to purchase and adding them to your cart. Follow the checkout process to complete your order.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other popular payment methods. You can choose your preferred payment option at checkout.

How much does shipping cost?

Shipping costs vary depending on your location and the size of your order. You can view the shipping cost at checkout before completing your purchase.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping times vary based on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.

Returns & Exchanges

What is your return policy?

We accept returns on unused and unopened products within 30 days of purchase. Customers are responsible for return shipping costs.

How do I return a product?

To initiate a return, please contact our customer support team at nativeethos@gmail.com with your order number and reason for the return. We will provide you with instructions on how to proceed.

Can I exchange a product?

Yes, we offer exchanges for unused and unopened products within 30 days of purchase. Please contact our customer support team to arrange an exchange.

Account & Subscriptions

Do I need to create an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track your orders, save your shipping information, and receive updates on new products and promotions.

How do I create an account?

You can create an account by clicking the "Sign Up" button on our website and entering your information. Follow the prompts to complete your registration.

How do I manage my subscriptions?

If you have a subscription, you can manage it by logging into your account and navigating to the "Subscriptions" section. Here you can update your payment information, change your delivery schedule, or cancel your subscription.

Contact Us

How can I contact Native Ethos?

You can reach our customer support team by emailing nativeethos@gmail.com or calling (765) 201-8547. Our support team is available Monday to Friday, 9 AM to 5 PM EST.

Thank you for choosing Native Ethos. We are here to support you on your journey to holistic health and well-being. If you have any other questions, please do not hesitate to reach out.

The Native Ethos Team