INTERNATIONAL SHIPPING – Native Ethos

INTERNATIONAL SHIPPING


International Shipping

Canada

 

Standard Express
Shipping Fee $7.95 $24.95
Delivery Time Arrives in 7-10 business days Arrives in 5-7 business days
Customer pays duties and taxes No No
Delivery to PO Boxes in Canada is unavailable.


Return Instructions

  

  1. Fill out your return form and place it in a securely sealed shipping container.
  2. Make sure any old labels on your package are removed or obscured and affix your pre-paid shipping label.
  3. Drop your package in the mailbox. There is no postage required, but a return fee of CA $5.00 will be deducted from your refund.

    We will email you when your return is processed.

    Please note, you may also return your merchandise to any store located in the US or Canada.

Australia

 

Standard Express
Shipping Fee - Orders up to $49.99 $10.00 $40.00
Shipping Fee - Orders $50 and over Free $40.00
Delivery Time Arrives in 7-10 business days Arrives in 5-7 business days
Customer pays duties and taxes Yes No
Please note, as of 1 July, 2018, NE is required to collect 10% Australian GST on all orders valued at A$1,000 or less imported into Australia.


Orders shipped to Australia are eligible for in-country returns. Click here to return your order with a customized Australia shipping label and follow the directions listed to the left of the label.


Return Instructions

 

  1. Fill out your return form and place it in a securely sealed shipping container. Don’t forget to save a copy of your order number for your records – you can find it in the upper left-hand corner of your packing list.
  2. Make sure any old labels on your package are removed or obscured and affix your pre-paid shipping label.
  3. Drop your package in the mailbox or at an Australia Post location. There is no postage required, but a shipping fee of $5.00 USD will be deducted from your refund.
  4. We will email you when your return is processed.

New Zealand

 
Economy Standard Express
Shipping Fee - Orders up to $49.99 $10.00 $40.00 $60.00
Shipping Fee - Orders $50 and over Free $40.00 $60.00
Delivery Time Arrives in 10-12 business days Arrives in 7-10 business days Arrives in 5-7 business days
Customer pays duties and taxes Yes Yes No
Return Instructions

 

  1. Fill out your return form on your packing list and place it in a securely sealed shipping container. Don’t forget to save a copy of your order number for your records – you can find it in the upper left-hand corner of your packing list.
  2. Make sure any old labels on your package are removed or obscured and affix your shipping label.
  3. Address your package to:


All Other Countries

Economy Standard Express*
Shipping Fee $30.00 $40.00 $60.00
Delivery Time Arrives in 10-12 business days Arrives in 7-10 business days Arrives in 5-7 business days
Customer pays duties and taxes Yes Yes No

*Express Shipping is NOT available to the following countries:

Sao Tome and Principe, South Africa, Bangladesh, Brunei Darussalam, China, Cook Islands, Fiji, French Polynesia, Kazakhstan, New Caledonia, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Vanuatu, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Netherlands Antilles, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Argentina, Belize, Bolivia, Brazil, Chile, Falkland Islands, Guyana, Paraguay, Suriname, Uruguay, Albania, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Faroe Islands, Gibraltar, Greenland, Iceland, Isle of Man, Macedonia, Malta, Montenegro, Russian Federation, Saint Pierre and Miquelon, Serbia, Ukraine, Armenia, Azerbaijan, Jordan, Lebanon, Qatar, United Arab Emirates & Mexico.

Return Instructions:

  1. Fill out your return form on your packing list and place it in a securely sealed shipping container. Don’t forget to save a copy of your order number for your records – you can find it in the upper left-hand corner of your packing list.
  2. Make sure any old labels on your package are removed or obscured and affix your shipping label.
  3. Address your package to:

Side Notes: 

Native Ethos is not responsible and will not issue refunds for any international shipments that are lost, stolen, or taken by customs. If you have any questions about this policy, please contact us. We would be happy to hear from you.
support@nativeethos.com